Privacy Policy

Introduction

Welcome to https://water-damage-contractor-fort-collins-co.ecojohns.com (hereafter referred to as ‘Water Damage Contractor Fort Collins CO’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transactional Records Access and Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://water-damage-contractor-fort-collins-co.ecojohns.com
Any applications, software, or services offered by us
Interactions through social media platforms and messaging systems linked to our website
Communications initiated by us, such as newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our practices when:

You use our applications, access our services, or engage with our website as an authorized user.
You visit any of our websites that refer to this Privacy Statement.
You interact with us through various communication channels, including email, phone, or social media.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: Details related to your user account, such as usernames, passwords, and account settings preferences.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
Financial Information: Banking details and financial records (if voluntarily provided) for financial services or promotions.
Purchase Information: Items purchased from our online store, including quantities, prices, and delivery addresses.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to deliver content and ads on your devices.
Location Data: GPS coordinates and location services data to provide location-based services and personalized content.
Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
Social Media Information: User profiles, posts, and interactions from social media platforms when you connect with us on these sites.
Product Information: Details of products you view, search for, or purchase on our website.

We collect this data through various means: user input forms, online interactions, browser cookies, analytics tools, third-party service providers, and in some cases, from third parties who have obtained your consent to share the data.

Cookies

Cookies are small text files stored on your device when you visit our website. They play a crucial role in improving user experience and enabling essential functions:

Strictly Necessary Cookies: These cookies are essential for navigating our website, ensuring basic functionality, and providing security features.
Preference Cookies: Used to remember your preferences, such as language settings and display options.
Analytics Cookies: Collect data about your interaction with our website, enabling us to analyze site performance, improve content, and deliver personalized ads.

You have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific cookies according to your preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the purpose for data retention has been fulfilled, we will securely delete or anonymize the data. Our data retention periods are based on legal requirements, tax obligations, financial reporting needs, and business operational demands.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to process data on our behalf.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such information, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
Restriction: The right to restrict the processing of your personal data under specific circumstances.
Data Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team via email at [email protected] or by post to:

Water Damage Contractor Fort Collins CO
Privacy Compliance Department
[Address]
[City, State, ZIP Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your data protection rights.

Contact Information

For privacy-related inquiries, unsubscribe requests, feedback, or general data-related questions, please contact us:

Email: [email protected]

Mail: Water Damage Contractor Fort Collins CO, Data Privacy Team, [Address], [City, State, ZIP Code]